CXPLAY > FLOW

Add #nocode automations to your CCaaS.

Embeddable no-code automation designer for your CCaaS.

Visually integrate apps, automate workflows.

Integrate, Automate.

Visually connect with other apps, automate workflows.

Let your users Create automations that serve more business outcomes - Visually.

CXPLAY's Flow is an embeddable #nocode designer that lets your users visually connect to other apps & automate critical workflows. - All from within your app.

Get powerful #nocode automations to your app.

Seamlessly integrate our workflow automation designer into your CCaaS, and empower your customers to craft complex automations using a visual builder.

Automate without limits.

Your users can create automations with any number of loops, multiway conditional branches, all visually from within your app.

With ready to use tools, your users can build complex automations that simplify their CX.

All are available in an intuitive drag & drop interface and fully customizable to your (or their) unique needs.

Extensible connector library curated for CX.

Benefit from a library of ready-to-use connectors or build your own in just hours, without ever worrying about maintenance again.

Ready to use connectors with popular CRM platforms, communication services, Survey software, conversational AI & more.
Your users & partners can easily connect and implement complete CX solutions faster.
New apps integrated with CXPlay, automatically have connections with your CCaaS platform.

Accelerate your automation with templates.

Tap into CXPlay’s CX native rich template library to automate the most popular projects and instantly deploy them directly with just a click.

Create custom templates to suit various processes and publish on your marketplace to be reused as one-click ready to use workflows for your users.

Ever expanding library of pre-built integrations curated for CX.
Create & publish ready to use templates to be reused as one click deployments.

One System, many usecases.

The embeddable automation designer can power many different use cases, all benefiting from the same built-in features.

BOT Designer

Visually design your conversational flow by connecting data sources, communication channels and conversational tools. Orchestrate a custom flow for your business.

Report Builder

Visually build critical reports by connecting datasources, automate data updation based on triggers.

Marketing Automation Studio

Quickly Front sample components, copy-paste codes.

IVR Designer

Visually design IVR with all the data and actions from various apps and customer Inputs.

Client Specific Automations.

Outside the realm of contact center and CX, connect apps and seamlessly automate any process.

QA Automation

Visually automate QA process - from identification to assigning task for quality check and closing the loop.

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Secure and reliable technology

Scale on-demand with elastic infrastructure and boldly drive your integration strategy backed by robust governance, security and controls. Your organization will move faster, while you remain confident your most sensitive data is secure and critical systems are protected.

SOC 2 Compliant

We're SOC 2 compliant and committed to regular independent security audits.

GDPR Compliant

Front template can be easily customized with its cutting-edge components and features.

Data Encryption

Your and your customers' data is stored on encrypted servers, and in-transit data is transmitted through secure protocols.

Flexible Deployment

We offer two deployment options: Self-hosted, ensuring full control of your data, and Hosted, for easier setup and maintenance, running on secure CXPlay servers.

Ready to grow your business?

Add the CXPlay advantage to your CCaaS platform .