About Us
CXPLAY is a#nocode automation platform for CX
All-in One suite >>> Multi suite stack
Welcome to "NOW" - A time when CX technology need has transformed from that of an All-in-One Suite to that of a Multi-suite-stack.&
CX cannot be designed at one department level. Neither can it be governed by systems of one-stack. A meaningful implementation needs collaboration with various departments, softwares, data & actions from stages across the customer journey.
One size doesn't fit even one.
NOW is also the age of hyper personalization. Personalization not just for the users but for the enterprises that serve too. No one stack can purposefully fit into the unique innovations that they need to surpass their CX and ever changing needs.
Platforms future proof and functional yet take months of time in consulting, design, develop and customize for each specific need of a business.
à la carte
Full stack Team-BIMBO vs All star specialists teamed up for you ?
An All-in-One suite is seldom a best offering for every aspect. With ever increasing complexity and latest inventions - A full stack does not essentially mean you have all the best & efficient components addressing your CX design.
Enterprises have to design their stack to collaborate with the best in each specific function.
Everchanging , Fast & How ?
Change at the speed of thought
Change at the speed of thought - Being agile enough to plug -play any software, automate a new workflow, build a new app - All instantaneously - is a super power that all enterprises dream about.
We have been in your shoes.
We have suffered the pain of spending months stichting together CCaaS platforms, CRMs, Data systems, communication tools, adhoc code to automate and doing all with disparate systems and antiquated tools.
We have seen large companies fail to derive timely value from the best of the breed - wasting months and millions of dollars on developers and integrators.
With CXPLAY, we are here to change the status quo. To democratize access to fast, simple yet powerful intelligent automation beyond just the Fortune-500.
We are on a mission to democratise power to design cutting edge CX stack.
CXPLAY is a no-code automation platform curated for CX. Embeddable within CCaaS platforms or to be used as stand-alone automation tool, CX navigators can integrate apps, automate workflows and build meaningful bridge apps that move work. All of these visually and without any coding effort.
CCaaS platforms can use Uapi (Unified APIs) to integrate once thereby offer their users & SI partners with a full stack of connected ecosystem of CX apps. Either embedded in their native app or as standalone, users can use CXPLAY to visually connect apps of their choice, automate workflows and get up and running with their CX design.
With CXPLAY, process champions can now innovate, automate and evolve applications 10x faster than custom development, with no dependence on back-logged IT teams. CXPLAY lets users integrate human like decision making capabilities and orchestrate processes across people, data and systems, with automation that delivers in days and evolves iat the speed of your thought.